AultCare At A Glance
• Founded in: 1985
• Coverage Area: 5 Counties in Ohio (Stark, Carroll, Holmes, Tuscarawas, and Wayne)
• Covered Lives: 432,400 Lives
• Network: Over 7,300 providers, over 30 hospitals, all CVS MinuteClinics® nationwide, Teladoc® Services 24/7/365 access nationwide
• Multilingual capabilities: If a member has questions about AultCare, they have the right to receive help and get information in their language at no additional cost. Phone numbers are available to speak with an interpreter.
AultCare Profile
Since its inception in 1985, AultCare has put their members at the forefront of everything they do. Each day, employees strive to give customers a value that is unprecedented in the healthcare insurance industry.
AultCare’s delivery of healthcare plans encompasses a diverse spectrum of value, which incorporates advanced technology with innovation, integrated care coordination supported by quality measures, an expanded and cost effective network, strong partnerships on a local and national level, and outstanding customer relationships.
AultCare’s Products and Services include:
• Health
o Self-funded
o Insured
• Dental
• Vision
• Wellness
• FSA
• HRA
• HSA
• Data Analytics
• Workers’ Compensation
o MCO
o TPA
• Other Ancillary Products
o Life Insurance
o AD & D
o STD
o LTD
• Stop Loss Coverage Access
• Medicare Plans
o Medicare Advantage
o Medicare Supplement
AultCare also offers a comprehensive Care Coordination Program, where the entire clinical team including, Utilization Management, Case Management, Population Health Management, Wellness, and Pharmacy integrate with local hospitals, pharmacies, and physicians. This coordination is key to a healthier population and cost effective care.
One of the many ways AultCare keeps members satisfied is through outstanding customer service relationships. When a customer calls, they continually answer the phone; there are no automated messaging systems. Members will always speak to a local person who understands our customers and the culture of our community. The process is as smooth as possible for members to navigate through the healthcare system.
AultCare strives to provide customers with a value that is unparalleled in the healthcare industry and they will always be proud to serve their members.