ConnectiCare, Inc. & Affiliates is a managed-care company based in Farmington, Conn., and a member of the HIP (Health Insurance Plan of New York) Family of Health Plans. Serving more than 240,000 members, ConnectiCare has a participating provider network that includes Connecticut, Western Massachusetts and Orange, Putnam, Rockland and Westchester counties in New York.
ConnectiCare offers a full range of health insurance options, including HMO, PPO, HSA, and individual products. We continually develop new plans to meet the changing demands of consumers, government, and business.
ConnectiCare has received "Excellent" Accreditation from NCQA with Distinction in Member Connections, and Care Management and Health Improvement. NCQA (National Committee for Quality Assurance) is the industry standard for quality.
ConnectiCare, Inc. received a higher member satisfaction score for customer service than any of its competitors, according to the 2007 Consumer Assessment of Health Plans Survey (CAHPS). (Competitors include: Aetna, Anthem Blue Cross and Blue Shield, CIGNA, Health Net, Oxford Health Plans and United HealthCare.)
>ConnectiCare, Inc. received a higher member satisfaction score for customer service than any of its competitors, according to the 2007 Consumer Assessment of Health Plans Survey (CAHPS).
>Ranked #1 for having the least number of justified complaints of all health plans in Connecticut for 2007. This was the third consecutive year in a row for ConnectiCare to earn this top honor from the Connecticut Insurance Department.
Coverage is provided by and services are administered as follows: In Connecticut: Group HMO and POS coverage, and Individual HMO is underwritten by ConnectiCare, Inc.; Individual POS is underwritten by ConnectiCare Insurance Company, Inc. In Massachusetts: Group HMO and POS coverage is underwritten by ConnectiCare of Massachusetts, Inc. FlexPOS, PPO coverage, ASO/Self-funded services, and Dental products are administered or underwritten by ConnectiCare Insurance Company, Inc.